I don’t think it’s any secret that Comcast has an image problem. I have to give them some credit for trolling Twitter (or more likely going a Tweetscan), and responding directly to consumer complaints with e-mails and phone calls from the executive’s offices.
Do you see the value now?
- Comcast using Twitter to Respond to Consumer Complaints
- Comcast Woes
- Media Queries for High Pixel-density Devices
- Careful Where You Point That Thing
Tags: Comcast, marketing, micromedia, public relations, Twitter
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