Tony Thomas

Father to two, husband to one, web developer and musician.



Comcast using Twitter to Respond to Consumer Complaints

I don’t think it’s any secret that Comcast has an image problem. I have to give them some credit for trolling Twitter (or more likely going a Tweetscan), and responding directly to consumer complaints with e-mails and phone calls from the executive’s offices.

Do you see the value now?

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